FAQ – Frequently Asked Questions
FAQsAny questions? We’ve got you
Get clear answers to the most common questions about Shopstick it works, what it offers, and how it can help your business run smoothly
Shopstick uses security measures designed to protect your business and customer information. We use secure connections, access controls, and other security practices to help protect your data. We continuously work to improve the security and reliability of the platform.
Yes. Shopstick supports mobile access, allowing you to manage your business while you're on the go. Available features may vary depending on the mobile app and your account configuration.
Yes. Shopstick supports multi-store and multi-location businesses. You can manage multiple stores and warehouses from one account while maintaining centralized business operations.
Yes. Shopstick supports businesses that sell physical products, provide services, or operate with a combination of both. You can manage products, services, sales, customers, payments, inventory, and other business operations from one platform.
Shopstick provides features for managing sales, purchases, invoices, financial records, and other business information relevant to VAT-related operations. Your VAT setup should be configured according to your business requirements and applicable regulations.
Yes. Shopstick supports English and French, allowing users to operate the platform in their preferred language where language support is available.
Yes. Shopstick includes an E-commerce Store module that allows you to manage your online store, products, themes, domain, payment gateway, shipping and delivery, campaigns, SEO, and other available e-commerce features.
If you cannot find the information you need in the Help Center, you can create a Support Ticket. Describe your question or issue clearly and provide relevant details so our support team can assist you.
You can contact Shopstick Support through the Support Ticket section. When submitting a ticket, include relevant details such as the affected feature, error message, transaction information, screenshots, or other supporting information when applicable.
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Our support team is always ready to help. Reach out anytime and we’ll guide you every step of the way
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